LeoMaster Tools Return & Exchange Policy

We're confident you'll love our products at LeoMaster Tools. However, if things don't work out as expected, we're here to help. Please take the time to read through our Return and Exchange Policy below.

RETURN POLICY

We offer a 30-day return policy from the date of delivery. To qualify for a full refund, the items must be in their original condition, showing no signs of wear and tear. All components that came with the original order should be returned as well.

All returns will be inspected upon receipt, a process which may take 5-7 business days. If your return does not pass our inspection, it may be subject to a 10% restocking fee, or it may not qualify for a refund at all. Any returned products that do not qualify for a refund will be recycled and will not be returned to you.

*Note: For international orders, customers are responsible for shipping the returned items back to us as we cannot generate international return labels.

Once your return is received and inspected, your refund will be processed and returned to the original card used for purchase.

EXCHANGES

If you want to upgrade to a newer version of a tool, you can exchange your order within 30 days from the date of receipt. To qualify, items must be in their original, working condition, showing no signs of wear and tear, and must have been purchased on the leomastertools.com website. All accessories that came with the original order should be returned as well. Please follow the below instructions to initiate the exchange process.

All exchanges will be inspected upon receipt, a process which may take 5-7 business days. If your returned item does not pass our inspection, your exchange will be treated as a return. For more information, please contact us at info@leomastertools.com.